Privacy Policy
Effective Date: 1st April 2025
Wealth Assets Group ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our mobile application and related services.
1. Information We Collect
We may collect the following types of information:
- Service Usage Data: Details of services requested (e.g., cleaning, laundry), QR code usage for gate access, in-app interactions, and support requests.
- Device & Technical Data: Device model, operating system, app version, IP address, and app usage logs for analytics and security purposes.
2. How We Use Your Information
We use your information to:
- Provide and manage requested services (e.g., laundry, cleaning, maintenance, security)
- Facilitate secure QR code access to your compound
- Send important notifications and service updates
- Improve app performance and functionality
- Respond to user inquiries and customer support requests
- Comply with legal requirements and protect against fraud or misuse
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Vendors or contractors who perform services on our behalf (e.g., cleaning teams, security staff), only as necessary to fulfill your requests.
- Community Management: Authorized compound or building management staff for service coordination and gate access.
- Legal Authorities: If required by law or to protect our rights, users, or services.
4. Data Security
We implement appropriate security measures to protect your data, including encryption, access control, and secure storage. However, no method of electronic transmission is 100% secure.
5. Your Choices
You may:
- Contact support to delete your account or data
- Opt out of non-essential notifications at any time
6. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect information from children.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted in-app and updated here with a new "Effective Date."
8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: